![]() Most recently, if you go to c:\Program Files(x86)\Diamond (I think that's correct) you should see an installation folder. ![]() I went through multiple steps to resolve this, none successfully. ![]() Once I was able to get a driver installed but received a code 1 stating the device could not be started. I have revceived Codes 28 and 43 in the device manager. I have tried Windows 7, Vista, and XP drivers. I have been fighting this problem for several weeks. That said, the driver does not work with Windows 8 connected or not. The users manual and driver installation screens specifcally says the VC500 should be connected to the PC PRIOR to installing the drivers. I don't have any points where I can put my computer back to a certain date, and I've uninstalled and reinstalled the software several times. There is no hard 'n fast rule.Īnd what do you mean by "when I click on it" ? I mean, when the page with the install drivers, install software, show biz, manual, exit is where I'm clicking on install drivers.Īnd how can I redo everything that I did wrong, like clicking on the hardware instead of cancel when I plugged it into my usb port. The new hardware then locates the drivers. Sometimes you run a installer first(before plugging in the unit) for the drivers and then reboot before plugging in the unit. You MUST be more descriptive with your topic title so ammend to something like "Cannot install diamond vc500 with Windows 8"Īssuming that the drivers you have are compatable with Windows 8 you need to look at your installation instructions for precisely how the product is installed. NEVER head a topic with the words "I need help". You can also contact the Diamond Multimedia if the issue persists.I guess this is your first post so welcome to the forum. You can refer to the following link to get the latest driver for the device which is compatible with Windows 7. It makes sure that your computer is receiving a TV signal, and that your TV tuner is connected and configured properly. If you're having trouble watching or recording TV on your computer, try using the Set up TV tuner troubleshooter to fix the ![]() You can refer to the following link to check the compatibility of the device with Windows 7. Do you get any error message when you try to install Diamond Multimedia vc 500 video capture device? ![]()
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